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Our Team

Al Downs


Al started working with insurance in 1986, he is also a retired career firefighter from the city of Newport News. He lives with his family in Gloucester, Va. His specialties are Commercial Lines Insurance, New Business Startups and building long term relationships with his customer base, seeing them as family.


Sarah Stepp


Sarah grew up in an insurance family dealing and listening about it nearly her entire life. The mother of a family of 4, Sarah specializes in personal lines (Homeowners, Auto, Umbrella, and Flood). Her strong background and happy personality make her the obvious choice for our customers.

Buie Downs


Buie Downs is our customer service specialist. Making sure every customer is greeted with a smile and a wagging tail. His job is top make sure everyone leaves with a smile and without a hole in their wallet. 


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